Frequently Asked Questions

FAQ - White Swan Cleaners

Q: Can I Trust the Maids?

A: The professional and educational background of all our employees has been checked before hiring them;

Q: Do you have references?

A: We can provide references from our current and past costumers upon request, and we have some of them on our web site, so they are available anytime;

Q: Are there a minimum number of hours per visit?

A: The minimum time that we require per cleaning visit is 2 hours;

Q: How long have you been in business?

A: The professional cleaning is a very dynamic sector, and you can find a lot of new companies, but we have over 5 years of experience, and we are doing our best to stay in for the future.

Q: Can I specify the day the cleaner comes?

A: Yes, you can. We will arrange the most convenient time for you according to your schedule and specifications

 

FAQ About the cleaning services

About The Cleaning Services

Q: What Days do you Work?

A: Our services are available 7 days a week, including bank holidays;

Q: How Do I Make My Payment?

A: Payment is accepted at the end of each visit, and should be done the same day. We accept cash, checks and bank transfers.

Q: Do you work on Saturdays and Sundays?

A: Yes, we do work on Saturdays and Sundays in convenient time for you.

Q: Do I need to have cleaning products for the cleaners?

A: For the convenience of our costumers we offer two options:

1. You have all the necessary supplies and equipment at home, which you provide at the day of the cleaning . This will lower the cost of the visit;

2.The second includes all necessary supplies and equipment provided by our company. The total cost of the visit is higher compared to the first option, but there is no significant difference in the price;